Serving Citizens from the Cloud
Hear from Sara Hale as she details Coastal Cloud's direct impact on public sector modernization. Get an unfiltered look at how cloud technology is reshaping government services, enhancing community engagement, and setting a new standard for public service efficiency. Straight talk, profound insights, and a blueprint for innovation — this episode is where meaningful change in public service takes center stage.
Transforming Crisis Intervention with Grant Riewe
Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health.
Explore the intersection of technology and mental health with Grant Riewe, CTO of Vibrant Emotional Health. Learn how modern tech is reshaping the behavioral health landscape, from the 988 crisis lifeline to the power of human connection. Join us for a conversation where innovation meets empathy, and bytes and brains come together for a brighter future.
Decoding Salesforce with Mike Witherspoon
We might not have a crystal ball to predict the future of Salesforce, but we do have the next best thing: Mike Witherspoon. Mike and his company CodeScience are closer to Salesforce’s developments than most (because they help build solutions for them), so he has a unique perspective on what’s next in the ecosystem. Tune in as Erin, Eric, and Mike talk about creative solutioning in Salesforce’s early days and how things shifted as the tech giant and the cloud have moved from the startup scene to the mainstream.
Navigating the AI Frontier with Paulo Kaiser
Dive headfirst into a high-energy discussion with Paulo Kaiser, Plative's CEO, as we dissect the landscape of tech, AI, and innovation. Is the industry stalled or on the brink of the next game-changer? Paulo challenges your preconceptions with a bold, Shakespearean take on the future of AI. From Gen Z's digital habits and the imminent experimental phase of AI, to its profound impact on privacy, user experience, and industry disruption, this episode leaves no stone unturned. Ready to explore the AI-driven future and its potential to shake up the status quo? Don't miss out!
The Wild West of Web3 & NFTs
Are you curious about the emerging technologies of Web3, blockchain, and NFTs? Join us for an insightful conversation with digital consulting leader, Andy Thoe, as he demystifies this new frontier in digital technology. Discover the opportunities and challenges presented by these technologies and how they can be leveraged to create a more equitable and decentralized future. From the basics of Web3 to the disruptive potential of NFTs and the future of blockchain, this episode is a must-listen for anyone interested in the future of digital technology.
Future History with Randy Rodriguez
What can the past tell us about the future? Randy Rodriguez, one of Salesforce's first enterprise customers, dives into the ecosystem's storied past as a way to look forward. Hear how his experiences and lessons learned inform the present and are shaping the future of the technology industry. Plus, Eric, Erin, and Randy explore mental health and books that matter.
The Gig CIO with Tom Quinn
The gig economy hits the C-suite in this episode of Customer Obsessed. Join our conversation with Tom Quinn, a tech leader who shaped the modernization of media at News Corp and is now taking his expertise into the world of higher education.
Tech & Biz Evolution with Lou Fox
Ready to hear from Salesforce’s first developer? Tune in to our interview with Lou Fox, a technologist and innovator who has seen the evolution of Salesforce from its earliest days into a global powerhouse.
During our conversation, Lou shares his origin story and unconventional path into the world of Salesforce and cloud technology. He reveals a game-changing moment in Salesforce development as well as how his approach (and priorities) in management and innovation have evolved to focus on people, storytelling, and communication first.
The AI Optimist with Beena Ammanath
Beena Ammanath leads the global Deloitte AI Institute, and is a self-proclaimed AI optimist. As automation and the metaverse are becoming prominent parts of our reality, Beena joins hosts Eric Berridge and Erin Acevedo to share her insight on the current and future roles of AI and other advancing technologies.
Tune into our latest episode that explores both the benefits and dangers of programs like facial recognition. Plus, hear how technologists like Beena herself are standing on the front lines to tackle the ethical implications of advancing tech—triaging problems and solving them before they emerge. You don’t want to miss this one!
Modern Marketing: A Trapeze Act with Corinne Sklar
In this episode, we’re talking to Corinne Sklar, a brilliant creative mind in the world of business and marketing who is the Chief Marketing Officer for IBM iX. During our interview, Corinne busts a few persistent marketing myths that are holding businesses back when it comes to connecting with customers. She also shares how her background in art has influenced her approach to innovation and collaboration, especially when it comes to one crucial thing—join us to find out what it is and how to use it effectively.
Reimagining Sales Culture with Gianna Scorsone
Trust, accountability, transparency—the hallmarks of a modern sales org. But how can you build trust with your team if you only care about the numbers? Sales culture is evolving beyond standard metrics to focus on the human side of business. Hear how Gianna Scorsone, a new visionary leader at Aircall, is leading the charge to put people first and transform how her team goes to market—and driving record sales in the process.
Education and the Future of Work with Evan Meyers
Are we educating students to thrive in our digital future? And what can we learn about engagement, community, and collaboration from the classroom? Evan Meyers, Founder of School in the Square, talks to us about the parallels between education and business, as well as the evolving needs of students and schools.
Episode 22: E-commerce and Digital Transformation with Mike Begg
As a result of the pandemic, our digital experiences and expectations have changed forever. Mike Begg, Co-founder & CMO of AMZ Advisers, talks to us about the shifting landscape of e-commerce and digital experience in response to COVID-19 and what the future looks like for brands big and small.
Episode 19: Sustainability, Diversity, and Mentorship with Jolene Chan
Sustainability must become more than a buzzword. Jolene Chan, Chief Impact Officer at Traction on Demand, shares how she is using her new role to promote and scale sustainability efforts inside and outside the company. She also shares how she and her team are creating new opportunities to participate in the growing knowledge economy to increase diversity and create more inclusive communities. If you want to help your company make a positive impact—environmental, social, or otherwise—Jolene’s stories will inspire you to take action and give you some helpful ideas and frameworks to get started.
Episode 18: Finding Fulfillment with Susie Zachman
Defining success on your own terms often means challenging the status quo and upending expectations—including your own. Susie Zachman shares her unexpected journey from corporate law and finance to the world of nutrition and nonprofits, and shows how pursuing your passion and deviating from what’s expected can lead to greater happiness and fulfillment.
Episode 17: Growth-Focused Financial Planning with Vaibhav Nalwaya
Once you've established your company vision and strategy, you need a viable, actionable plan to turn them into reality. We chat with Vaibhav Nalwaya, Managing Director and Co-founder of private equity firm Wavecrest Growth Partners about how to create a customer-obsessed financial plan that supports strong growth.
Episode 16: EQ and the Art of Storytelling with Kim Morrow
Kim Morrow is an executive coach and facilitator for CEOs and Fortune 500 companies, and she’s sharing her expertise on emotional intelligence, storytelling, and how to inspire your employees to embrace your company vision.